Terms of service
Terms of Service
1. Acceptance of Terms
Access to and use of the website www.thekiwoo.in (the “Website”) and the products and services available through it are governed by the following terms, conditions, and notices (“Terms of Service”). By accessing, browsing, or using this Website and the services provided herein, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, together with our Privacy Policy, which may be updated or amended from time to time.
Users are encouraged to review this page regularly to stay informed of any changes.
2. Modification and Availability of Services
We reserve the right to review, withdraw, or amend any aspect of the Website or the services offered, without prior notice. We shall not be held liable if the Website is unavailable at any time or for any period. Access to certain sections of the Website may be restricted at our sole discretion.
3. Description of Services
KIWOO is an online retailer offering a curated selection of kids, toys, and other related products. Customers may place orders through the Website. Upon confirmation, KIWOO will arrange for shipment and shall be entitled to receive full payment for the products delivered.
4. Product Representation and Accuracy
Images of products displayed on the Website are for illustrative purposes only. While we make every effort to represent product colours accurately, we cannot guarantee that your device’s display will reflect the true colour of the items. Products may vary slightly from their images.
All sizes and measurements are approximate, though we strive to ensure they are as accurate as reasonably possible. We take reasonable care to ensure that all product descriptions, details, and prices listed on the Website are correct at the time of entry.
5. Pricing Policy
We aim to ensure that all pricing information listed on the Website is accurate. However, errors may occasionally occur. In the event of a pricing error on an item you have ordered, we will notify you as soon as possible. If we are unable to reach you, the order will be treated as cancelled.
Prices listed on the Website are intended for retail sales to end users only, and not for resale.
Prices may be subject to change without prior notice. Such changes, however, will not affect orders that have already been confirmed and dispatched. All prices are inclusive of applicable VAT (or similar sales tax) at the prevailing rate. Please note that pricing on the Website is valid only for purchases made directly through www.thekiwoo.in and may differ from prices offered through other platforms or retail sources.
6. Third-Party Websites and Content
The Website may contain links to third-party platforms, such as Facebook, Twitter, and others, for the purpose of content sharing or listing. These links are provided solely for user convenience. KIWOO does not endorse or assume responsibility for the content, accuracy, or functionality of third-party websites.
We expressly disclaim any liability for user-generated content posted on such platforms, including content on personal accounts or on official KIWOO profiles. Any opinions expressed therein are those of the respective users in their personal capacity.
7. Intellectual Property Rights
All intellectual property rights related to the products, content, design, trademarks, and other materials on the Website are and shall remain the sole and absolute property of KIQOO. No content on the Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior written permission.
8. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located only in Delhi, India.
9. Indemnification
You agree to indemnify, defend, and hold harmless KIWOO, its directors, officers, employees, consultants, agents, and affiliates from and against any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Website, any breach of these Terms of Service, or any violation of applicable law or infringement of third-party rights, including intellectual property rights.
10. Violation and Termination
KIWOO reserves the right, at its sole discretion and without prior notice, to terminate or restrict your access to the Website if it is determined that you have violated these Terms of Service or any other applicable policy. In the event of such termination, you remain liable for payment for any services or orders placed prior to the termination.
11. Disclaimer
UNDER NO CIRCUMSTANCES SHALL KIWOO OR ITS REPRESENTATIVES BE HELD LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THE MISUSE OF CUSTOMER PERSONAL INFORMATION. CUSTOMERS ARE SOLELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF THEIR INFORMATION.
KIQOO OR ITS EMPLOYEES WILL NEVER REQUEST SENSITIVE INFORMATION, INCLUDING PASSWORDS, ONE-TIME PASSWORDS (OTPs), OR CREDIT/DEBIT CARD DETAILS SUCH AS CVV OR EXPIRY DATES. CUSTOMERS ARE ADVISED NOT TO SHARE SUCH INFORMATION WITH ANYONE CLAIMING TO REPRESENT KIWOO.
